Source: Peatix

~It's not just about AI! Actual measures to reduce personnel and operational costs and double sales~

【Event Summary】
E-commerce operations involve an endless stream of tasks to address daily, including AI utilization, store integration, inventory management, and demand forecasting. With limited personnel and operational budgets, it's crucial to tackle numerous challenges. This 60-minute seminar will focus on key points for achieving successful results, using real-world examples. Following the seminar, a networking party will provide an opportunity to exchange information with speakers and other participants. Don't miss this chance to join us!

[Recommended for these people]
・Those considering reviewing and enhancing their medium- to long-term e-commerce strategy using Shopify or agent commerce.
・Those with annual sales of 500 million yen or more who want to further accelerate the growth of their e-commerce business.
・Those who want to build an operational system that efficiently increases sales and profits without relying on increasing personnel.
・For management and business leaders who operate their own B2C e-commerce business and are considering the next steps to expand sales.
・Those who want to improve the accuracy of their business decisions by integrating multiple channels (stores and e-commerce) and utilizing data.

[Agenda]
◆16:00-16:10
Greetings
SAI Digital Co., Ltd.
Country Manager: Osamu Kamiya

◆16:10-16:30 
Discussing Retail in Structural Terms, Not Just in 2026: Interpreting Field Experience with Academic Language - The Cutting Edge of E-commerce & Retail
Graduate School of Science and Technology, Japan Advanced Institute of Science and Technology (JAIST)
Yasushi Takenaga, Doctoral Student (Knowledge Science)
"What's necessary for expanding sales?" It's how to get customers to buy again. We'll discuss specific examples of strategies for retaining customers, going beyond just product appeal, customer satisfaction, and the use of e-commerce platforms. Furthermore, we'll cover how to avoid and minimize the impact of external factors such as rising prices and increasing extreme weather events due to recent changes in the international situation, as well as consumer trends from 2026 onwards, taking these factors into account.

◆16:30-16-50 
Five key points for expanding sales in e-commerce operations despite personnel and cost shortages!
Concentrix Japan Co., Ltd.
Yuki Suzuki, Senior Manager, Digital Marketing
I will share key points learned from my own experiences, both successes and failures, on how to select and implement strategies from an endless array of options to achieve results. This will be a must-see for everyone, from those operating large-scale e-commerce businesses to those with small-scale operations looking to grow.
​
◆16:50-17:10
AI agents will transform the future of commerce – Shopify's vision for agent commerce
Shopify Japan Co., Ltd.
Senior Partner Solutions Engineer, Junichi Okamura
The evolution of generative AI is bringing the world of commerce to a new turning point. As "agentic commerce," where consumer purchasing behavior is autonomously managed through AI agents, gains attention, Shopify is quickly developing platform features to address this trend. This session will clarify the concept and market trends of agentic commerce, and then introduce Shopify's latest AI features and agent integration mechanisms. We will provide essential new perspectives for considering future e-commerce strategies.

◆17:10-17:15　Q&A
◆17:15-18:45 Networking

[Speaker profile]

SAI DIGITAL Co., Ltd.
Country Manager
Kamiya Kou
For over 30 years, he has been involved in sales and management in the technology and software industry. He began his career in sales at IBM and later served as country manager for various foreign companies. He possesses an extensive network of executives with diverse clients and IT technology companies, and excels at building strong relationships with clients and partners, driving sales and business growth with a proven track record.

Graduate School of Science and Technology, Japan Advanced Institute of Science and Technology (JAIST)
Enrolled in doctoral course (Knowledge Science)
Yasushi Takenaga
He has worked in the retail industry for nearly 30 years, overseeing everything from catalog sales to online sales, from product development to marketing. Since 2017, he has served as the head of the Group IT Strategy Office, overseeing the IT operations of a major supermarket chain.
On the other hand, I am currently enrolled in a doctoral program while working, researching retail, customer behavior, and the advancement of digitalization from the perspective of knowledge science. Rather than presenting case studies of individual companies, I will discuss the current state of retail from an academic and structural viewpoint.

Concentrix Japan Co., Ltd.
Digital Marketing Senior Manager
Koki Suzuki
For approximately 12 years, I served as an account manager at major e-commerce platform companies (Rakuten, Amazon), where I was involved in increasing sales and improving operations for sellers. Subsequently, I worked at a cross-border e-commerce venture, where I was responsible for establishing the Japanese subsidiary and managing overseas marketplaces, promoting the development of business design and operational systems centered on e-commerce malls. I have made significant contributions to the growth of clients by providing proposals aimed at improving efficiency and increasing sales in various situations, from e-commerce malls to proprietary e-commerce sites. Currently, I work at Concentrix Japan, where I am engaged in e-commerce consulting and human resource development, mainly for major manufacturers.

Shopify Japan Co., Ltd.
Senior Partner Solutions Engineer
Junichi Okamura
Originally from Hiroshima Prefecture, after graduating from a university in Tokyo, he joined a system development company as a software engineer. Subsequently, he worked for a company specializing in the internationalization and multilingualization of software and websites, a marketing SaaS company, and a globally expanding payment service company before joining Shopify Japan in 2019. After providing technical support to domestic Shopify partners for store construction, app development, payment integration, and business development, he assumed his current position in 2023. Currently, he is involved in development training, consulting, and content creation for major companies to adopt Shopify.

【Summary】
• Date: Tuesday, June 3, 2026, 16:00 - 18:45 (Doors open at 15:45)
• Event format: In-person event
• Venue: Tokyo Culture Culture (directly opposite Exit B1 of Shibuya Station Tokyo Metro Co.,Ltd.)
Tokyo, Shibuya-ku, Shibuya 1-23-16 cocoti SHIBUYA 4th floor
・Target participants: Executives and business leaders of companies operating B2C e-commerce businesses, as well as those involved in e-commerce strategy decision-making.
• Participation fee: Free (advance registration required)
• How to apply: Please apply via the "Apply for tickets" link.
Organizers: Concentrix Japan Co., Ltd., SAI DIGITAL Co., Ltd.
Co-sponsored by: Shopify Japan Co., Ltd.
• Contact: rina.arai@concentrix.com

【Notes】
• You will need to log in to Peatix to register.
・We regret that we cannot accept participation from competitors or e-commerce support companies.

Venue